Steering Gears and Pumps
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WARRANTY
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WARRANTY
1-YEAR WARRANTY
DEALER INSTALL
OVER THE COUNTER
Parts and Labor
Parts only
Mascot Truck Parts, Alliance's remanufacturing partner, warrants to all customers that Mascot rebuilt steering gears and pumps will be free of defects in material and workmanship for a period of 12 full months, unlimited mileage, with the following conditions and exclusions:
  • Warranty covers repair or replacement of defective item
  • Warranty does not extend beyond the original expiry date and is not transferable from the first user/owner
  • This warranty is in lieu of and excludes all other warranties, expressed or implied
WARRANTY EXCLUSIONS
  • Warranty does not cover operator negligence, misuse, neglect, accident, improper installation or disassembly
  • Warranty does not cover installation errors, downtime, towing or unauthorized repairs
  • Warranty is void if unit shows evidence of excessive heat, improper, fluid in system, and/or contamination in the system
  • Action to dismantle or alter a unit that is suspect of a warranty adjustment, without written approval, voids all warranties
DURING INSTALLATION
  • Units are supplied dry-fill with lubricant as specified by vehicle manufacturer
WARRANTY PROCESS
At the time of concern, customer must call Mascot Customer Care for technical assistance and real-time review.
An attempt to diagnose and determine responsibility will occur immediately. If determination is warrantable, the customer will be issued a Warranty Return Authorization Identification (WRAID) and assist in replacement. Any return without a WRAID will void the warranty. Replacement of any failed product with a competitor product will void any warranty.
2019 | ALLIANCE PARTS REMANUFACTURED STEERING GEARS & PUMPS
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